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Marsh & McLennan Companies
United Kingdom (on-site)
24 days ago
Marsh & McLennan Companies
United Kingdom (on-site)
24 days ago


Claims Investigator - Marsh - Belfast

We have an exciting opportunity for a Claims Handler to join our Corporate Claims Advocacy team. The team is part of Claims Solutions within Marsh Advisory and provides a variety of claims advocacy services to Marsh's corporate client base, supporting clients through any losses they may have suffered and providing claims advocacy advice on more complex claims.

Marsh Advisory Services sits alongside the core insurance broking business and provides Strategic and Operational Risk advice to the world's largest companies. We are a professional services firm consisting of consultants, actuaries, accountants, and ex-lawyers.

What can you expect?
  • An opportunity to work across Marsh's Corporate client base, using your experience to help them manage their claims in an efficient and cost-effective way.
  • To work with a variety of internal and external stakeholders to ensure our clients receive the optimum claims service and retain those clients through our service.
  • To develop and grow your career by dealing with multiple classes of business with the opportunity to specialise if that is desirable.

What you will be rewarded with?
  • Competitive Benefits Package including: 27 days annual leave, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
  • Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.

We will count on you to:
  • Manage an allocation of clients, ensuring each client receives the optimum claims service from its insurers and other service providers.
  • Establish effective claims management procedures and provide insightful analysis into the client's total cost of claims.
  • Help clients to understand the root cause of their losses, why they have happened and what they can do to minimise the possibility of them happening again.
  • Identify the need and where appropriate deliver project work at the request of your clients.
  • You will be responsible for the accurate and timely resolution of third party motor claims, from notification to closure in addition to assisting with EL/PL claims handling where required.

What you need to have:
  • Previous experience in a similar, customer service led role
  • The ability to impart information which is often technical in nature.
  • Excellent attention to detail.
  • Good negotiating skills.
  • Strong relationship management skills to work with clients, insurers, loss adjusters, TPAs and lawyers.

What makes you stand out:
  • Experience in EL/PL claims handling
  • CII qualification
  • Loss adjusting qualification / other professional qualifications

About Marsh

Marsh is the world's leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan Companies (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh , Guy Carpenter , Mercer , and Oliver Wyman . Follow Marsh on Twitter @MarshGlobal ; LinkedIn ; Facebook ; and YouTube , or subscribe to BRINK .

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity.

Job Information

  • Job ID: 65543748
  • Workplace Type: On-Site
  • Location:
    United Kingdom
  • Company Name For Job: Marsh & McLennan Companies
  • Position Title: Claims Investigator
  • Job Function: Other

Please refer to the company's website or job descriptions to learn more about them.

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